Dr. Pompei working on patient

Rave Reviews

Real Patient Stories

At High Line Orthodontics, we do more than just straighten teeth— we specialize in creating gorgeous smiles to last a lifetime with expert gentleness, honesty and attention to detail. Our mission is simple: “The patient is our priority.” Everything we do is to elevate our patients’ experiences so that we are the highlights of their days. Don’t just take our word for it— read our 5-star reviews and see what our patients are saying.

REAL 5-STAR PATIENT TESTIMONIALS FROM NEW YORK CITY

Our mission is simple: “The patient is our priority.” Everything we do is to elevate our patients’ experiences so that we are the highlights of their days. Don’t just take our word for it— read our 5-star reviews and see what our patients are saying.

“I am just so happy with my new smile that I had to share the amazing orthodontic journey I’ve had with Dr. Pompei. I am just so happy that luck has brought me to her. I couldn’t have asked for better dental care elsewhere. She was beyond what I could have ever expected. Not only did she communicate to me what the plans were and what was going to be done, she cared about how those plans would affect my daily routines. What I really liked about Dr. Pompei was that she involved you in the decision making process. You can tell her what you envision your teeth to be, or give her your expectations and your suggestions about how you think it can be done, and she will talk you through whether it is feasible or not. She made sure I felt heard! This was what made my experience with Dr. Pompei so amazing and I can’t recommend her highly enough.”

June N.

“Dr. Pompei has worked over the past 20 months to give me the smile I’ve always wanted. Throughout my treatment, she has been very attentive to my expected results, and explained each step of the process to me, so that I was knowledgeable about what she was trying to accomplish. She has gone above and beyond to make our visits pleasant, always asking how I was doing, how my kids were doing, and what they thought about my smile. At our appointments, I felt like I was her only patient because she never forgot any details and always made me feel comfortable. With that said, Dr. Renee Pompei is the absolute best, and I thank the universe for entrusting my smile to her. NYC’s BEST! Congrats Dr. Pompei!

Rahana B.

“We’ve had an amazing experience at High Line. We are very satisfied with the work my son is receiving.”

Bill G.

She is the most lovely doctor I’ve met. She is an excellent orthodontist. I recommend her 100%.”

Veronica M.

“I rarely write reviews but I absolutely love my finished smile. After two failed orthodontic treatments with previous dentists I am lucky enough to have come across Dr Pompei. She is meticulous when it comes to the quality of her work and an absolute pleasure to deal with (win-win). Would 100% recommend.”

Theresa S.

“Dr. Pompei and her team are the best. I loved working with her and was confident in her plan throughout my care. She’s caring, personable, and professional. Best part- my teeth are even straighten than I imagined! I’m confident in recommending Dr. Pompei to anyone looking for ortho work in the NYC area.

Nikki P.

“Dr. Pompeii has a passion for orthodontics. She will do anything and everything in her power to give you the most beautiful and healthy smile. She is very knowledgeable in many advanced modalities of treatment especially invisible/hidden braces from the inside and Invisalign (aligners).”

Shahrzad K.

“Dr. Pompei is a gifted physician and she is absolutely brilliant. She works with you and always thoroughly explains the treatment plan and makes sure that 1. you understand and 2. you’re comfortable with the next steps. She takes the time to answer questions and made me feel so comfortable every step of the way. I had a complicated case, but after sticking with our plan, I have a healthy, beautiful smile. Her staff is so pleasant and they are flexible with your busy work schedule. I have recommended Dr. Pompei to family, friends, and co-workers who are looking to perfect their smile!”

Irelyn F.

Dr. Pompei and her team went above and beyond to make sure my visits were always comfortable. Dr. Pompei took great care of my teeth — she extended her care and expertise to ensure that I would be happy with the results — she was meticulous in all of her efforts, even well beyond the estimated time frame. Thank you, Dr. Pompei!”

Caroline L.

“Dr. Pompei and her team at High Line Orthodontics are simply wonderful! From her patience and care during treatments, you can see Dr. Pompei’s passion in helping her patients and making sure they have wonderful smiles. Bianca and Wendy are careful and considerate during checkups, Magda is clear and reassuring during consultations, and Emma is fun and welcoming at the reception. All together, High Line Smiles has a phenomenal team bringing you a warm experience. I’m so grateful to have met everyone during my high school experience through braces, and the smile they gave me has allowed me to find confidence in taking photos again!”

Candy H.

“8 months ago I gave Dr. Pompeii an impossible task of fixing my smile in time for my wedding. I had buck teeth, a bad underbite, and terrible crowding on the bottom. Even though treatment isn’t complete yet, she was able to get me a great looking picture smile just in time for my wedding. I had a combination of both Invisalign, and traditional braces to get the most drastic results in the short period of time. Most notably, Dr. Pompeii made herself available during every step of the process. If something would feel different after an appointment for adjustments, she would reply to emails at night moments after hitting send. Sorry for that! I would recommend Dr. Pompeii to anyone and everyone.”

Andres S.

“Dr. Pompei is the best. She is friendly, kind, accommodating and a doctor who truly cares about her patients. My son’s treatment is almost complete and we are very happy with the results. I highly recommend her to anyone who needs orthodontist treatment. Two thumbs up for Dr. Pompei!”
– Kristina C.

“Dr. Pompei and her entire staff are absolutely incredible. I honestly can’t say enough nice things about Dr. Pompei, I think she might be the best doctor I’ve ever had. She is so thoughtful, kind, informative, and patient. She always took extra time to explain everything to me and made sure I understood my treatment plan (which also worked extremely well) and always indulged any questions or concerns I had. They are the best, truly.”

Katherine G.

A truly fantastic practice – Dr. Pompei and her staff are so kind! My Invisalign results were great and the team is very thorough. They continued to adjust my aligners throughout the process, listened to my needs, and answered all my questions. Would certainly recommend!”

Sarah H.

“I did my orthodontic treatment with Dr. Pompei and I am very satisfied with the result. She was very attentive, always spent time answering all my questions or explaining the condition and treatment plan for me very thoroughly. The staff were also very helpful and nice.”

Ha C.

“Truly the best place. I love the caring atmosphere. Dr. Pompei and staff are extremely polite and want the best results. My sons teeth are beautiful after one year of Aligners and the Palatal.”

Marilyn R.

“Dr. Pompei was such an amazing orthodontist! She was always super patient with any questions I had, really responsive over e-mail, and always created the most comfortable environment when I came in for appointments. Dr. Pompei made my year long experience SO easy and her attentive and helpful attitude made me 100% confident that I would get the smile I wanted! I would highly recommend her for any future ortho needs!”

Tenzin

Couldn’t be more pleased and impressed with the incredibly friendly, helpful, and professional staff. Everyone is super attentive and has a great attitude. It’s very clear that they love what they do, and that they genuinely care about their patients’ health and well-being. Dr. Pompei has done an excellent job of clearly communicating what to expect throughout the process, answering all of my questions, and providing resources to improve my experience with the treatment. Truly excellent, highly recommended.”

Liam D

“Dr.Pompei is a true professional & perfectionist with a warm spirit. Her staff is also excellent and super helpful.”
– Eva C.

“Dr. Pompei is the absolute best orthodontist in NYC and certainly within the Chelsea area. This was my second time getting braces and the difference between my former experience and this one is night and day. Dr. Pompei is extremely gifted and also very patient—you really feel like you’re involved in making the decisions about your treatment plan. I started seeing Dr. Pompei in 2017 and have since undergone Invisalign, braces, and jaw surgery. Dr. Pompei was along my side every step of the way and I can’t imagine having undergone such an intense treatment plan without her! Now I have not only an improved smile, but a healthy bite that has improved my quality of life dramatically (all thanks to Dr. Pompei’s guidance).”

Emily R.

“Dr. Pompei is exceptional, not just an orthodontist, but as a medical professional in general. She’s incredibly detail oriented, amazing at explaining the technicalities in plain language, and truly puts the patient first. I confess, I gave her a bit of a hard time. As an adult doing orthodontic treatment, I was pretty whiny and just wanted it to be over as quickly as possible. I think I even pressured her to speed up the movement. She patiently convinced me, visit after visit, that it was not a good idea. I’m glad she did. But where Dr. Pompei really shined was when my treatment became incredibly complicated during the beginning of the pandemic. I had to relocate to the other side of the country, and she went way above and beyond to help me remotely, ensure I got a fair refund for services not performed, and she found me a great orthodontist in my new location – one who successfully took over my treatment and got me to a happy place. I consider myself lucky to have been in her capable hands.”

Alice T.

“Dr. Pompei is a meticulous and thoughtful practitioner. Her passion is palpable during our extensive and thorough conversations. I feel very confident in my choice to begin treatment with her and her excellent staff members! Lyndsi at the front desk is always cheerful and pleasant when she greets me on the phone. Bianca is well trained and is very gentle too. I love that they have weekend and evening hour to accommodate my busy travel and work schedule. Highly recommended!”

Benjamin C.

“Dr. Pompei is seriously the best! I never thought it would be possible to correct my crossbite without surgery, and am incredibly happy with the outcome of my Invisalign treatment. It’s extremely rare to find a doctor who is simultaneously so highly skilled, meticulous, enthusiastic, and warm. Dr. Pompei always puts her patients first. Her team is wonderful, and her conveniently-located office has all the latest tech for taking Invisalign impressions. Highest possible recommendation!”

Evan E.

“Dr.Pompei truly cares about her patients! She is a perfectionist and really knows her stuff.”
– Wendy R.

“Dr Pompei is the best orthodontist ever. My daughter’s teeth look absolutely amazing, and we are so grateful to Dr Pompei for the extra attention, encouragement and thought that led to this beautiful and healthy outcome. Dr Pompei is both incredibly knowledgeable and kind, and tailored her plan of care to my worried daughter’s needs so carefully. We really appreciated her level of thoughtfulness and how much she explained our options, as well as her skill, professionalism, kindness, and patience. I loved her passion for orthodontics, which was apparent every visit. Her staff are reflections of her goodness — everyone is so warm, encouraging, professional and helpful. My whole family adores Dr Pompei – and the office is so beautiful and everyone there is so pleasant – we would happily go every week if we could!”

Tanya M.

“I couldn’t be happier with service received from Dr. Renee and her staff. She was one of very few orthodontists in NYC who agreed to continue my lingual braces-based treatment after I moved to the city from abroad. She explained transparently how the entire process would look like and offered an affordable price. Dr. Renee was extremely professional, supportive and truly committed throughout the entire process. She was always going an extra mile to accommodate my busy schedule and was willing to go above and beyond in cases of emergency. She also recommended additional means of treatment to ensure I am happy with the results (e.g., rubber bands). Her office has the latest tech what makes the treatment even more effective. The treatment was successfully finished ahead of initially agreed schedule and I couldn’t be more satisfied with the results. She didn’t only straightened my teeth but also corrected my overbite. Dr. Renee is a true expert in orthodontics and I would genuinely recommend her services to everyone.”

Wojeciech M.

“Dr. Pompei is incredibly warm and compassionate. Her attention to detail is meticulous and spreads comfort throughout the entire process. I have never met a doctor as outgoing, patient, and smart. I highly recommend going to see Dr. Pompei!”

Anonymous

“Great office. Made me feel comfortable and safe. Very intelligent doctor but also sweet and kind. The whole team is amazing! Thank you for a great experience on my way to achieving a great smile!

Andriyana M.

“I’ve never found an orthodontist with such patience and detail orientation. I’m very satisfied with everything.”
– Anonymous

“Dr. Pompei is the sweetest orthodontist ever. She always explains what is going to be done in every appointment precisely. I am glad that I chose her as my orthodontist! I highly recommend her.”

Cenia F.

“Very pleased with your attention, I am grateful !!! Thank you so much, now I can smile and show off my teeth. Thanks Dr. Pompei. ”

José F.

Such an amazing and friendly team! Thank you so much for helping our patient out, highly recommended!”

Katie B.

“Dr Pompei its an extraordinary professional, she was so kind and love my smile after she treated me.”

Yasiris P.

“For years orthodontists told me I had to have surgery on my jaw before they would give me braces. So I went 27 years without them because the surgery is very frightening. I came across Dr. Pompei and she changed my life. She used a different approach, non surgical, called Carriere motion appliance and it almost completely aligned my jaw! I can’t believe the difference. Then she did a course of Invisalign which was incredible. My teeth were very crowded on the bottom and I had a huge overbite and gab. Now my teeth are perfect in under two years! I’m truly amazed at how she was able to treat me. It was painless too! She has been incredible, extremely attentive, caring, and just absolutely awesome! I’m so happy I found her when. I did and highly recommend her! I can’t believe how my teeth look and how short amount of time it took. Truly an amazing experience!!
P.S. her new office is beautiful!”

Jen L.

“10/10 Service !! Everyone was very friendly and I was attended right away. Dr Pompei did an excellent job on my braces !!! I highly recommend this orthodontist. My teeth came out perfect!”P.S. her new office is beautiful!”

Samantha C.

“I love my smile because of Dr. Pompei, I highly recommend going there. Her knowledge and experience is top tier.”

Rafael L.

“I love my smile because of Dr. Pompei, I highly recommend going there. Her knowledge and experience is top tier.”

Leticia R.

“I was very happy with the service I got here. Dr. Pompei was very friendly and attentive to my appointment. I am extremely satisfied with my overall experience and will recommend to others

Arlin P.

I loved the way they treated me at this location. Dr. Pompei is a professional and very prepared. She takes her time to explain in detail the procedures to be performed. I highly recommend it.”

Deissy B.

“Dr. Pompei was an outstanding orthodontist who was extremely involved with me throughout my Invisalign® treatment. She’s extremely detail oriented and will work with you to get your teeth to exactly where you want them. One other thing I’ll say is that it’s clear she really enjoys her practice and that translates to fantastic service + care. Highly recommend!.”

Amir S.